Support response times are horrible. They've disabled my account temporarily because of a breach, but after investigating we found no signs of our account being compromised. We rely on Twilio for signups on our website. Now we've had to shut down signups for 12 hours, waiting kindly for them to reenable our account. We're losing money on sales because of this.
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We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.
