API's are easy to use and set up but that doesn't make up for the customer service which is absolutely appalling I've been having issues recrediting our account for 2 months. There's no live chats or contact numbers and are forced to wait in some case more than 24 hours for any kind of response to support tickets which basically just reads as we couldn't be bothered to actually read your message or look into this but if you contact your bank they might be able to help. Here's a copy and paste of another response we did earlier and a useless error message telling me the zip code is incorrect despite being in the UK where we don't use zip codes. We are now looking into alternatives as the customer service alone makes this service unreliable which could stop working at any time and be weeks or months before they actually look into any issues to fix it
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