Shocking customer service! Been trying to get WhatsApp set up on my twilio number for over 2 months now. Have completed all the steps several times now and yet still they send me endless emails asking for the SAME steps to be completed again!!!!! And claim they are waiting for me to complete steps and that’s why it isn’t set up yet, but I’ve done everything. I believe they can’t actually offer the service they claim to. I asked to lodge a complaint, and they wouldn’t give me any contact details of who to escalate the issue to. USELESS!!!
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