We used Twilio to distribute SMSs in Nigeria.They did a hack of a job, we lost thousands of dollars in error messages, they felt no responsability whatsoever and gave no refunds.We switched to another provider and, in a week, it cost us only a fraction of what Twilio cost us in half a day.
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We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.