Don't take me wrong, I love Twilio : developer-friendly, always reliable, nice web interface, couldn't really ask any better.But the main drawback, IMHO, is the SMS pricing, which is 2 or 3 times the price of the competition for many destinations.I did contact support about this issue, but unless I could commit to a huge amount of SMS every month, they couldn't do anything about the pricing. So this reason alone makes me look for a competitor, and I'll end up leaving Twilio heartbroken.I would love to give you 5 stars guys, but please, revise your pricing! ;-)
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