Service is great but support doesn't match that .. Agents assigned seem to have low technical knowledge of their job. Sometimes they state wrong facts and I just grab stuff from documentation to prove them otherwise. One of the last problems I encountered, is asking support to add some features to Official Xamarin Twilio Client SDK which they have done several times before. However, this time the agent said that the Xamarin SDK is not an official Twilio SDK and not supported by Twilio. I proved him wrong by sharing Xamarin Twilio Component that says clearly the publisher is "Twilio". He said, yeah that was a side project of an employee and it is not officially supported by us and you have to update the binding yourself from a Github project !! If that's wrong then that's a problem and if that's true, then that's even a worse problem !Best Regards
Claim your business profile now and gain access to all features and respond to customer reviews.
We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.
