We built our own phone system based on FreePBX, integrated Twilio for SMS and Elastic trunking. Now we have a phone system that talks with our WordPress based websites doing eCommerce, and our customers can reach us directly through our website and phones. And we can tie every call to a sale or customer website visit. The commercial phone system I used in our last business cost almost $20K to setup and $1000 per month to operate. It didn't do as much as what we built on open-source with Twilio costing $500 and $50 per month.When we had some questions about number porting and integration that we could not answer from the details on the support and API website, real live customer support was there and took care of the issues.It's not too often you find a solution for anything that has the best features and has the lowest implementation costs.Well done Twilio!
Claim your business profile now and gain access to all features and respond to customer reviews.
We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.
