The service provided by this company is overpriced. Especially if you need incoming SMS they will charge you for it a lot of money. Other companies provide free incoming SMS and don't charge you, but even if you only send SMS it will usually cost you 2x as much comparing to other companies like Plivo. Their support is definitely better than of Plivo, but I would not recommend to use Plivo or Twilio.
Claim your business profile now and gain access to all features and respond to customer reviews.
We take care of the messy telecom hardware and expose a globally available cloud API that developers can interact with to build intelligent and complex communications systems. As your app's usage scales up or down, Twilio automatically scales with you. You only pay for what you use - no contracts, no shenanigans.