I have been using Twinkly products for more than 5 years now. I personally own five different string lights from the company, and my children have two more. Some of them are in daily use, while others come out during the Christmas season, but we all absolutely love them and have always been very satisfied with their quality and performance.
Recently, one of my string lights had an issue with its power adapter. I contacted customer support, and I was pleasantly surprised by how helpful and responsive they were. They handled my case quickly and kindly sent me a replacement adapter without any hassle.
This level of customer service really stands out nowadays. I’m extremely satisfied not only with the products but also with the support behind them. Highly recommended!
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Twinkly is an Italian tech company that produces decorative LED lights that can be mapped and controlled via a smartphone. Twinkly’s innovative and patented technology lets users map and control their lights as if they were a screen, enabling unlimited combinations of colours, effects and animations, giving consumers the ability to customise their decorations like never before. See more
