AVOID THIS SERVICE AT ALL COSTS. I applied for premium access to my account last year to express my concerns about my business account being deleted, which I believed was unjustified. After months of reaching out for assistance, I upgraded to premium to address my issues. However, I found my account downgraded to basic despite having paid for premium access. Recently, I was shocked to discover that a renewal fee of $560 was taken from my bank account without my consent, despite not using the account for months. When I logged in to address this, I saw that my account status hadn't changed. It's incredibly frustrating. I've since deactivated my account and requested my bank to dispute the charge. AVOID THIS SERVICE.
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