The one in Wichita KS broke my electric recliner, I called 6 times, more than a month, they never response to fix. Once they got your money, they don’t care anymore. I had a move with them on August 1st and it lasted around 5 hours. 2 days after the move, I plugged in my electric recliner and half of it DIDN'T WORK. It worked perfectly before the move. After I called them to report the damage, the manager called and left a voice mail for me, asked me to call him back. I called them 6 TIMES through out the course of 3 weeks and NEVER get to talk directly to the manager or get them to go forward with fixing my recliner. I have worked with different movers before and never had any problems. I decided to go with 2 men & a truck and paid a higher price because of the good reviews and the insurance. All I expect is for them to go through with their promises and fix the damage that they caused. For all the people reading this review and consider using their service, it's really a matter of luck whether you get your valuable stuffs damaged or not, the other bad reviews are true. It's stressful enough to move, it's way worse having your stuffs damaged and feeling like you have to beg to get your stuffs fixed. Unfortunately they never called or tried to fix after I posted this review on Google because my review never shows up on top so it's nothing to them.
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