Terrible treatment of prospective customers. The salesperson couldn't even get back to me. You go to the effort of saying what region you're in, only for them to give you a handfull of call times that don't even remotely work for your timezone, you highlight the urgency of the timeline for a deal for your business, only for the salesperson to decide replying to emails is optional... We now have no choice but to go to a competitor all because our sales rep was utterly hopeless.
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