Hi, your platform was advertised as free, so I created a form and sent it out to me 34,000 email subscriber list. It's a good thing I double-checked it because I realised the form closed after 10 responses, but we already got many customers complaining that the form did not work for them. I'm okay with paying for a form if you explicitly state that it is limited to 10 responses, but I had to find out after sending a mass email to thousands of people causing a big headache for customer service. I paid for the monthly plan just to get it working again. But I missed out on potentially hundreds of responses. Please post this dislcaimer on your forms and in your advertising.Right now, I'm pretty angry about this. I probably won't ever use Typeform again if you don't refund me. If not, I'll just ask the bank for a chargeback saying that you falsely advertised your service.
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Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot. For more information, visit www.typeform.com.See more
