Edit: Originally had 1-start -- their support was very helpful and upon writing in they did issue me the refund~It's a nice tool, but any SaaS company (especially a successful one like Typeform with $50+ million in funding) that doesn't do refunds deserves 1 star and 1 star only. I used Typeform for a couple months and was really impressed by the configuration possibilities and interface. Was definitely planning to use it again when my business called for it but because I cancelled a couple days late I'm now paying for nothing. Will also call out that there are NO notifications from Typeform that your subscription will renew until they send you the "Thanks for payment" message.Their policy signals that they don't care for their customers. Outdated policy that I hope they change because it is a good tool!
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Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot. For more information, visit www.typeform.com.See more
