I'm a repeat customer of Type One Style. Unfortunately I've had issues with my last 2 orders.1 had a missing patch. I contacted customer service and they said a replacement would be sent out and they reminded me to use my loyalty points on my next order. 2 weeks past and the replacement never arrived.The second order was dispatched. The tracking for it would not work. This order also never arrived after a week. I have once again contacted their customer service to be ignored.I will not be ordering again nor would I recommend this company to my diabetic friends. If I could have given 0 stars I would.They use to be a decent company. I'm not sure what happened. Or why their customer service is beyond poor. I'll be requesting a refund for both orders.
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Trustpilot does not accurately represent our business. See our website for verified, order-linked, and IP-traceable reviews. We refuse to pay a quoted £15,000 per year for this bias and unfair service. A world-leading diabetes brand. We provide CGM patches made here, in-house, in the UK. Our products are used by over 200,000 patients and supplied both through our website, through the NHS, and through hospitals across the US, Canada, and EU.See more
