I really wanted to love Typology, but I’m disappointed with how my order cancellation was handled. I realized there was a mistake with the shades just a few hours after placing my order and immediately submitted a cancellation request. It feels frustrating knowing the order could’ve been stopped in time, especially since it hadn’t been processed yet. I was really hoping for quicker communication and better customer service in this situation.I still like the concept of the brand, but I’m hesitant to order again because of the lack of responsiveness when I needed help the most.
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Typology est née d’une mission : démystifier l’industrie du soin. Nous produisons en France des produits sains et efficaces, à prix juste. Livraison dans votre boîte aux lettres sans présence requise et gratuite à partir de 35€.