tyre-shopper.co.uk

2.7
2.7 Based on 201 reviews

...

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Hero Ross
Terrible service -avoid

Terrible service. We initially booked to have X4 tyres of the same brand fitted by a mobile fitter. We were told the fitter would attend on the Monday (order placed on the previous wednesday). One day later we were told that the rear tyres were out of stock but could be replaced with different brand tyres. At this point we just needed new tyres so we agreed. On the day the tyres were due to be fitted (Monday), we received an email stating "Due to unforeseen circumstances, the mobile fitter is not able to attend today as requested online". This was an inconvenience but we thought to give the company a chance so we accepted the next date of attendance of the following Friday. On Friday we were then greeted to the same email, "Due to unforeseen circumstances, the mobile fitter is not able to attend today as requested online". At this point we had had enough, so we decided to call and speak to someone. After waiting 30mins on hold, we spoke to a representative of tyre shopper, who couldn't be less interested in the issues caused by tyre shopper. They suggested another date of attendance for the fitter but we decided to get a full refund and go elsewhere. I would not recommend this company if you need tyres in a short timeframe.

2
Date of experience: Mar 08, 2024

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