Order: 7917071Ordered tyres on Friday 19 January for fitting on Sunday, then on Saturday I got an text and email saying they didn’t have my tyres in stock but could fit a different brand on Monday, or I could cancel. So I cancelled but still got a call from the fitter on Monday, by which time I’d had the tyres fitted locally for cheaper!I’ve still had no refund from tyre shopper, even though I sent them another email and still got no reply. Tyres-shopper is just a front owned by Halfords (we all know what great service they’re known for in their stores!🤣🤣🤣) and they use National Tyres as the fitters, which is also owned by Halfords, which is also a renown brand for their trustworthy and excellent customer service! Haha not!If I’d known Halfords was behind this shoddy outfit I would never have placed an order in the first place!In the future I will be supporting my local tyre shop! I advise you do the same.UPDATE & ReplyThank you Chantelle for your reply to my 1 star review of the appalling service I have received from Tyre Shopper. I find it absolutely shocking that you claimed to have contacted me regarding my complaint when in fact you have made no attempt at all to contact me! 🐂As you claim you always pride yourself on high level of service, then stop playing games and just refund what I have paid!!! You have my order number, surely that should be enough for you to know I’m due a refund? I will await your email confirmation that it’s been paid, without any further delays!
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