I booked a tyre fitting through Tyre Shopper and had a disappointing experience. The fitter arrived just 15 minutes before the end of the stated time window and it took an hour to do the 3 tyres, so be aware that you may need to be available well beyond the slot you are given.One of the tyres has a slow puncture. I have repeatedly tried to contact Tyre Shopper by email and phone, but have received no response to my emails and have spent long periods on hold without getting through. I've written to the complaints address and received no response.As a result, I now have to top up the tyre with air every 3-4 weeks and track down a working air station, which is inconvenient and frustrating, especially as I cannot currently afford to replace the tyre. Overall, the lack of aftercare and customer support has been very poor.
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