16/09/2025 I purchased 4 new tyres from TyreShopper.Co.uk I couldn’t arrange for them to be fitted online at my local Halfords garage as the website was not working correctly. So phoned Customer Services to purchase them over the phone and arrange fitting at the Halfords garage. Told by Customer Service that they knew about this online ordering issue but could not take my order as I would have to pay the garage. Made no sense at all. So I decided to use the mobile fitting service which did work. Fitter arrived as booked and fitted the 4 new tyres. Unfortunately, whilst fitting the new tyres he managed to damage all four of the alloy wheels to varying degrees. The offside rear alloy sustaining the most damage. It was as if the fitter had never fitted tyres before. It looked like they had been chewed by Jaws! Fitter must of known he had damaged the alloys but failed to tell me. Rang Tyre Shopper Customer Service immediately to complain and was passed around in circles for at least an hour to eventually get an email address to whom I could send my complaint. Complaint sent including photos no response or acknowledgment received to date.
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