Order 4 x Dunlop tyres to be fitted. On the day of fitting received a call saying the tyres hadn't arrived in time and therefore I had to rebook for a week later (decided to give them the benefit of the doubt in this instance). A week later I go to get the tyres fitted at a Halfords autocare centre. After getting home I realise that I have been provided with 4 x RXMotion tyres, something I have never heard of. I immediately call the halfords centre who tell me that when the original appointment was cancelled, it was due to tyreshopper not having the tyres I ordered in stock. Furthermore, without consulting me, they had decided to send these replacements instead and refund me the difference - something I was never consulted on nor would I have agreed to if i had. After attempting to call tyreshopper I was stuck ona long call with customer support who, by the end told me that since i had driven away I had used the tyres and that the refund of the difference was already in place. I have since been sent in circles between tyreshopper's customer support email (which is no longer in use as an automated halfords response email told me), and halfords online support who say that tyreshopper is a separate entity (even though I received an automated response from halfords for an email sent to a tyreshopper address!). I will be raising my complaint with trading standards and disputing the payment through my bank. Avoid these scam artists at all costs
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