I used Tyre Shopper two tyres replaced under job details, Web Order Reference: S8355371 and fitting Centre Ref: A532B023721The job was done at National Tyres in Perth.I arrived at 9.50am at the centre for my 10am booking. On arrival I was told that they were very busy and understaffed and hopefully that I could leave the car with them. I said to help them out that I could go into town for a couple of hours but if they could call to say when it was ready. The staff member was very off hand and grumpy and they agreed to call me back once the job was finished. At 2pm I still hadn't heard anything so I walked back to the garage to find the car ready. At 2.30pm I collected it which was nearly 4 and 3/4 hours after dropping it off. They said that they had been too busy to call me!!! Basically I had walked around town for hours when the car was ready....Also I had made a booking for a free brake check that they never carried out as they were too busy!After getting the car home I found the wheels covered in tyre sealant soap and when I cleaned this off both of the wheels had been damaged around the rims. I assume that the excess tyre soap was them trying to hide the evidence. The cars wheels were all in immaculate condition before arriving at the garage and in fact had only run approx 2000 miles since they were all fully restored so you can understand that I am now very less than impressed.I wrote an email to complain on the 24th October and then again on the 30th October and 5th November but nobody has bothered to reply!
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