Great prices! And terrible service! They send vouchers which are impossible to redeem, ignore customer complaints, out right lie to you on the phone, make empty promises that you’ll receive calls back (which you never do) and they have no interest is solving any issues.One member of staff told me his manager had left for the day (at 3:20pm) immediately after telling me he was currently speaking to her about the issue at hand. When I questioned this he then went to speak to her again to confirm with her that she had in fact already left! Honestly you couldn’t imagine their incompetence, let alone make it up!I was told I’d get a call back the next day regarding my complaint and this was repeatedly emphasised and promised (it’s now 4 days later and still no call) When calling Halfords (who own tyre shopper) to complain they seemed very interested… at first… and then after 2 days of communication just said “we can’t do anything”Not screaming of competence or and interest in customer service for that matter.HIGHLY NOT RECOMMEND!!! Absolute joke of a company who have no loyalty to customers and no concern for any issues that customers raise.
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