First and last time I will ever try and use this company. Ordered 4 new tyres on 15th Jan for mobile fitting. Recieve an en email on 22nd Jan PM to say there is a supply issue with the tyres ordered and they will swap my tyres to another brand but XL tyres for fitting on 24rd AM. I was provided with a phone number to call should I not want the alternative tyre. Attempted to call this number, only to be put through to halfords/National tyres who said it wasn't them who dealt with it as it was a mobile fitting order. I was provided with another phone number by them to call instead, which I did. Over 1 1/2 hrs on hold I gave up. A Google search later and I find another number, so call that. Eventually after another half an hour on hold, I get through. The lady was lovely, however said someone would call be back with possible options for tyres instead. 2 hours later, no call back. So I ring up again and get passed from pillar to post. Finally speaks to a gentleman who couldn't do much as 'someone is in the system already' so he can't see my order or what he can replace them with. I have had to now cancel the order 2 days before its due an MOT and try and figure something else out instead. All in good faith that he can 'get in the system' after I put the phone down to cancel the order and get my refund within 5 working days!!!!Absolutely awful service, baring in mind I allowed plentiful time between ordering and fitting. I would give 0 stars but it doesn't let you.
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