15/01/24 - Just rang and reached out and they have no idea who Chantelle is and how to put me in touch with her and there is no way for me to reply to her in any other way! my order number is 7897603 please contact me on the number that is attached to that order to discuss.11/01/2024 - Booked a mobile fitting through their website this week on Monday Evening for this Friday. Got an email and text today confirming I had been refunded, no explanation. Wondering if I should rebook I rang their phone number after 20mins waiting for the call to be picked up I get connected, asked why my fitting had been cancelled to be informed that the mobile fitter that previously covered my area was no longer working, I asked why didn’t they have the courtesy to call me to discuss it with me (as they had my number) and if they had rung, they could have amended the booking to allow me to get my tyres done in the very local branch of National Tyres, they had no answer.Not reliable. Very poor customer service. Very disappointed.
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