tyre-shopper.co.uk

2.7
2.7 Based on 201 reviews

...

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CR25
Poor service, poor communication

Tyre fitter turned up but did not bother to try ringing the bell or knocking at the door. Had he done so, he would have been able to do his job and I would have had new tyres. When I am working I cannot always have my mobile to hand. When I called up to ask why the fitter hadn't turned up, the rep told me that the tyres had been fitted although this was not his fault as I can only assume that's what he was seeing on his screen. He later told me the fitter had turned up but did not bother to try the bell or knock. No email or text either. I paid a lot of money and will not be messed around like that. Thank you to the rep on the phone for quickly cancelling and refunding my order.

1
Date of experience: Jan 02, 2024

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