I ordered two rear Continental Premium Contact 6 tyres for my BMW X5. Their contractor, Halfords Mobile, fitted Continental Sport Contact 7 tyres instead which are not the same. I've emailed Tyre Shopper twice and phoned them - even though I was promised a call back it didn't happen. l will now place the whole transaction into dispute with my credit card provider. In future, I won't be using a middleman for my tyres.UPDATE - I called your customer service number, eventually talking to six different people (Halfords, National, Halford Mobile Fleet, Tyre Shopper etc and the issue is still not resolved. It was not Halfords fault as they fitted the alternative tyres which was ordered by Tyre Shopper. I have now paid National to replace these tyres on Wednesday and Tyre Shopper can arrange collection and a refund.
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