Bought a set of winter tyres (Michelin Pilot Alpin 5) on 18th of Nov 2023, order confirmed, paid in full and fitting was arranged for this weekend. Called them last Saturday to double check, to make sure there are no surprises and they have ordered the tyres. They promised to check with Michelin on Monday and get back to me if there are any hiccups. No emails, no calls, no communications from them until late morning yesterday (Friday before fitting) saying “the tyres you have ordered are currently unavailable” and “your order has been cancelled” leaving me hanging.I can see the tyres are available and in stock on autodoc.co.uk, 123tyres.co.uk, tyres.net, tyres-outlet.co.uk, tyres-guru.co.uk. And Camskill. So it seems everyone has it in stock except tyre-shopper.co.uk which is an online shop where fitting is done by National Tyres & Autocare and who are both ultimately owned by Halfords.
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