tyre-shopper.co.uk

2.7
2.7 Based on 201 reviews

...

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Beresford Hughes
Absolutely awful company.

Absolutely awful company.I spent time researching the tyres I wanted. I then ordered through them because they claimed to have the tyres I wanted and they offered a mobile service. They took my money and then informed me that the mobile team didn't have the tyres I wanted and that I'd have to drive into a Halfords auto centre instead. I reluctantly agreed and told my son he'd have to miss his football training. Then they emailed and said the auto centre can't get the tyres and offered me worse ones again at this point I just needed them done so reluctantly agreed again. Then icing on the cake was when they rang to say the tyres hadn't turned up and they had to put me back another day.I feel that by taking my money when they have surely had the means to know that they could not provide me with the product or service I purchased, that they have decieved me and furthermore that by taking my money knowing that they could provide neither the product or service, they then had me somewhat over a barrel, as any action contrary to agreeing to their reduced offers would have ended up costing me more time and money.Overall an extremely distasteful experience and I will never be ordering through them again.Order number is: S8434352Just adding that despite adding my order number as per the reply to my review, they have not got in touch with me to offer any resolution.

1
Date of experience: Dec 05, 2024

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