Why do you offer an appointment time when your fitters can't meet it? I arrived at he appointment time to be told to leave the car and come back in two hours! I know how long it takes to change a tyre, 15 mins max. For the wheel alignment check probably about 30 mins. The whole job could have easily been down within an hour which I wouldn't have minded waiting but 2 hours is ridiculous given that I had travelled 15 miles then had to hang around for all that time. I won't be using Tyreshopper again and wouldn't recommend them.
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