I ordered tyres at a good price, but the stated delivery time of 2-4 days was misleading. When I contacted the fitting garage, they had no knowledge of my order. There’s no phone or email provided for customer support. I tried the live chat, but the AI assistant was unhelpful, and I waited over an hour for a human agent who never arrived. I was informed my tyres were ready to ship, but I was not allowed to know who the supplier was. I received an email later stating my order would be ready much later than promised. I’m extremely dissatisfied, especially since I need to drive a long distance soon. In summary: 1. Delivery time is unreliable; 2. No contact info for issues; 3. Avoid if you need tyres quickly; 4. No complaints department.
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