tyres-guru.co.uk

3.1
3.1 Based on 176 reviews

Grab an adventurous ride by equipping your vehicle with amazing tyres. Find the most genuine products at tyres-guru.co.uk at cheap price....

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Average Rating

3.1

/
5

176 Reviews

5 Star
42%
4 Star
10%
3 Star
5%
2 Star
2%
1 Star
41%

All Reviews

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Review Time

Kristen
Disappointing experience with this service

Extremely frustrated with this service. I ordered 4 tyres, but only received 3 after a month of waiting. They claim a refund has been issued, but I haven't seen anything. Three tyres are useless to me; I need all four. I attempted to reach out via instant chat, but it was automated. They initially responded, then stated the office was closed, despite me contacting them well before their stated hours. I strongly advise staying away from this service; it's a complete letdown that takes your money without delivering the correct items.

1
Date of experience: Dec 05, 2025
Selma
Completely disappointing experience

This business is utterly disappointing. I ordered four tyres but only received three after waiting a month. They claimed a refund was issued, but I haven't seen anything. Three tyres are useless to me; I need all four. I attempted to reach out through instant chat, which is automated. They responded initially but then said the office was closed, despite my inquiry being during business hours. I strongly advise staying away from this company; it's a joke that takes your money without delivering the correct items.

1
Date of experience: Dec 05, 2025
No response from support

I tried reaching out for assistance, but received no response. Avoid making purchases here unless you want to drive yourself crazy.

1
Date of experience: Oct 21, 2025
Phineas
Seek another provider

After three days, I contacted support only to learn of a three-day delay due to their busy schedule. Eight days post-order, I received a message stating delivery would take another two weeks. I spent over 25 minutes waiting to cancel the order. This company used to be reliable, but now it's completely unacceptable.

1
Date of experience: Sep 04, 2025
Jon Johnson
Steer clear at all costs

Three weeks in, still no tyres or updates. Tracking indicates the courier has received a label, but the supplier hasn’t dispatched my tyres. This status has not changed for two weeks. There are no contact numbers provided, and the delivery estimates on the website seem arbitrary. It’s a major letdown and a waste of time. Be aware that they act as a middleman with no motivation to resolve issues. I cancelled my order after three weeks, and now I’m unsure if I’ll receive my refund without a fight. Use a credit card for easier refunds.

1
Date of experience: Sep 02, 2025
1MLGKingOnLy
Satisfactory experience

This was my first time using the service, and I was worried due to the negative reviews. However, I found it to be the cheapest option and only had a slight delay, resulting in a positive experience overall. I will use them again.

5
Date of experience: May 15, 2025
Unacceptably long delivery time

The delivery took far too long. I won’t be ordering from here again.

1
Date of experience: May 11, 2025
Ingrid Harris
Great deal on tyres

Fantastic price for the tyres (Pirelli p7), the best online. They arrived in good condition within a week, and I sent them straight to my fitter. Very satisfied.

5
Date of experience: Mar 19, 2025
Flynn Scott
Misleading delivery times and no contact info

I ordered tyres at a good price, but the stated delivery time of 2-4 days was misleading. When I contacted the fitting garage, they had no knowledge of my order. There’s no phone or email provided for customer support. I tried the live chat, but the AI assistant was unhelpful, and I waited over an hour for a human agent who never arrived. I was informed my tyres were ready to ship, but I was not allowed to know who the supplier was. I received an email later stating my order would be ready much later than promised. I’m extremely dissatisfied, especially since I need to drive a long distance soon. In summary: 1. Delivery time is unreliable; 2. No contact info for issues; 3. Avoid if you need tyres quickly; 4. No complaints department.

1
Date of experience: Feb 13, 2025
Holden
Completely unusable service

DO NOT USE! This service is utterly ineffective!

1
Date of experience: Feb 03, 2025

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Business Details

  • Grab an adventurous ride by equipping your vehicle with amazing tyres. Find the most genuine products at tyres-guru.co.uk at cheap price.

  • language https://tyres-guru.co.uk

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