Hold at customs? A joke these fraudsters are telling everyone. Check the GERMAN DPD tracking.I my case:order dated 25.09.claim: dispatched on 27.09 (DPD Germany says: we do not have parcel yet)as story continues, order cancellation on 30.09 (same day invoice with info: goods left warehouse on 30.09 - previous was obvious lie, while DPD Germany keeps telling: seller did not dispatched goods yet).Of course no refund as the German-Romanian fraud continues, they were searching for tyres on the market in meantime.Finally, they purchased tyres (or stolen it) somewhere and dispatched from their warehouse on 07.10. (two days after deadline for supply).Went to customs hub, left it with one day.Of course, no refund.Another chat (available as evidence upon request) and on 07.10.2021 (couple of hours BEFORE they dispatched the goods from warehouse), they said the refund will be on my account within max 48hrs, while they will revert supply.Of course, no money, and of course, the person who lives at the delivery address now told me that the DPD courier woke them up with some tyres, which were refused.Another contact with Tyres Fraud Guru, and they confirmed that the person who told about refund last Thu was a scamer, fraudster and provided fake information as the refund will be processed from TODAY.I am actually unsure if someone who introduced himself as Catalin is not anoter fraudster and if I still will have no money, tomorrow another person from Tyres Fraud Guru will not say same about him?Anyway, their way of operation is:- while placing the order, pretending that they do have them;- start looking and purchasing after you will place the order, what results with more than a week delay of dispatch from their warehouse, while pretending: oh, the goods stuck in customs, blablabla, typical scum- while finding, send them still pretending that these were sent earlier even if the order has alread been cancelled- pass al their negligence, laziness and fraudster approach consequences to customer, while providing with the fake and forged information (if you forgot: they provided info that the goods were dispatched on 27.09 and then on 30.09, while courier in Germany received them on 07.10)- prolong the refund as long as possible while pretending they done something good.Pack of fraudsters.
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