Placed order 2/07, website says 3-5 working days to deliver. Then noticed small print saying that applies to 90% of orders. Fair enough. Got email 05/07 it's on the way, probably arrive 14/07. Nothing on 14th and DPD status has not moved from 06/07 so sent email for update. No response. Sent contact form 16/07 (which doesn't recognise my order ref?), no response. Got an email from them 20/07 asking how their service is. Well I've not got my tyre and you're ignoring me , so it's bad. Sent 3rd contact asking for update or refund within 48 hours. Based on my experience I'd recommend against using tyres-guru.
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