Some of the negative reviews made me nervous about my order for two Hankook tyres. This negativity was reinforced by poor email comms with regards to my order. Firstly, the order confirmation came with a ‘select this link’ to make payment, though I believe I’d already paid during the order - I therefore didn’t select the link, which turned out fine but it sowed further doubt. Additionally delivery time for the tyres was a few days longer than the suggested 3-5days. All that said, when I called them, they confirmed on the phone that the order had been processed and gave me a tracking number and delivery day. The tracking number didn’t work but the delivery of the tyres did happen within an hour of when they suggested on the phone. Overall, this company is offering good value tyres and the staff on the phone were honest and friendly. Where they are not great is with the email comms lacking information about delivery time and the fact the tracking number didn’t work.
Claim your business profile now and gain access to all features and respond to customer reviews.
Grab an adventurous ride by equipping your vehicle with amazing tyres. Find the most genuine products at tyres-guru.co.uk at cheap price.
