WORST customer service ever. I have initiated contact since early July and have not reached any resolution to my concern raised, and TYRO continues to hold on to my funds till this date. Its been more than 5 weeks. You guys stop providing any call back and email responses takes ages only responding that you will get in touch once the matter is resolve which I never hear any updates. Furthermore, should I get in touch with any of the staff, they will call you at the end of the day only to tell you that the supervisor is not in so they cant address the matter, and will get the team to call the next day, WHICH THEY NEVER DO. They have wasted so much of my time, and continues to patronise me with my concerns. I am still waiting for a call back of the past 5 days.
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