I bought a brand-new washing machine, and just one month later, the dryer stopped working. Even though it was new, I had to get it repaired under warranty. Then it happened again. And again. Almost every other month.When I asked for a replacement, I got the usual response:"Company policy — we don’t exchange used machines."But the truth is: they sold me a defective product, and now that the warranty has expired, I’m expected to pay for repairs out of pocket.
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