The customer service response was very confusing and lane first, they tried to shrug of their responsibility by saying there was a printing error on the box (why the difference in the product). Then they claim that both the configuration of the printers are similar(why the difference of AED 194 between them). Later they closed the complaint without further explanation. May be they ran out of excuses to cover their manipulation. I think they manage to prove the supplier is always right and the customer is at their mercy.
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