Prior to purchasing an LG washing machine I called the customer service to enquire about few things namely trade in and product demonstration. I was told by Ms Joty that the trade in is applicable and was given a value for it plus a technician would come along at the time of installation to do the demonstration. I did the purchase and found out later that the trade in couldn’t be completed online and the technician that came along had no clue about LG as he was a Samsung technician. Meanwhile they took my 4 years old washing machine and I am still waiting despite my numerous phone calls to get an answer on both these issues . The most incapable customer service department that doesn’t fit Dubai at all and I regret having bought from Sharafdg .
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Shop online for Phones, Sunglasses, Laptops, Televisions, Perfumes & more at Sharaf DG. Get free* delivery across UAE - Dubai, Abu Dhabi & Sharjah. ✓100% Authentic Products ✓COD