I am extremely disappointed with my recent experience at Sharaf DG. I ordered a room cooler and not only was the delivery delayed without any prior intimation, but the customer service made the situation worse. Instead of resolving the issue, the representative I dealt with was clearly inexperienced, constantly speaking on my behalf without listening to what I was actually saying. This left me feeling dismissed rather than valued as a customer.For a company of Sharaf DG’s scale and reputation, such service is unacceptable. Customers expect timely delivery, transparent communication, and respectful treatment none of which were delivered in this case.I sincerely hope Sharaf DG takes this feedback seriously and trains its staff better, because at present, this experience has made me seriously reconsider future purchases.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shop online for Phones, Sunglasses, Laptops, Televisions, Perfumes & more at Sharaf DG. Get free* delivery across UAE - Dubai, Abu Dhabi & Sharjah. ✓100% Authentic Products ✓COD