If I can give a -100 stars I will!I am extremely disappointed with the level of customer service I have received.I submitted a cancellation request on August 5th, and was informed that it would be confirmed within 24–48 hours. However, it is now well past that timeframe and nothing has been done. I just spoke with a customer service representative who told me it still hasn’t been processed.This delay is unacceptable and shows a clear lack of follow-through on your part. I expect immediate confirmation of my cancellation and a clear explanation for the delay.
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