I bought an **HP EliteBook G11**, a business laptop, from Sharaf DG, trusting their reputation as one of the best in Dubai. The website claimed it came with **Windows 11 Pro**, but after three days of back-and-forth, HP confirmed it wasn’t installed properly. Despite me stating this was an **urgent business emergency**, Sharaf DG delayed the process. The supplier **fixed the issue on the second day**, yet Sharaf DG took **over a week** to return the laptop. Their customer service was all talk—zero action. **No credibility, no accountability, and the worst service ever.** **Avoid at all costs!**
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