uae.sharafdg.com

Avoid buying on line and asking for exchange or Refund

If I can anyway have a lawyer or government involved I would .I baught a number of phones and laptops online 1- their website is a disaster , each time checking out it tells me this item only 2 units lefts etc where I had to repay 3-4 times 2-by mistake after getting frustrated I clicked on something exchange with old unit 3- on delivery I got to know and I said I can’t because I have data on my computers etc is there a way to return or refund 4- customer service is clueless 5- had to go two times to the store and initiate a total refund 6- still third party delivery were coming to deliver 7- maybe 20 calls and explanation , then customer services tells me team express will only know after 2 days 😆8- after agreeing to refund , they sent me a voucher and it’s like each item from a different zone or outlet so your money gets lostI said I want refund to my card 9- a representative calls and says to make a refund we have to do it Manually and that takes 15 days and refund another month after I said I need it sooner as I need to buy these things for my office She said i can make a voucher and you will get tommrow ( phone call around one hour )10- she calls next day and says you can use the first voucher we made … I was on my way to Abu Dhabi and forgot to tell her first voucher has same condition of exchange which I cannot do and that was the whole problem 11- I aka for new voucher ; it’s was never sent 12- I spent 13 k threw it in the binThose people are big and they play clients To the extent you say Toz I don’t want my money anymore 13- last resort to file a case against them But that’s if you have the patience and money to spend on that If I had the power I’ll shut them down I have never encountered a more horrible situation for an exchange or refund There is something wrong with those people and probably that’s how they became so big … from scamming DONT BUY ONLINE

Date of experience: Jan 04, 2025