Disappointed – Unsealed Laptop and Slow ResponseOrdered a new laptop, but it arrived completely unsealed—both the delivery and product boxes. This wasn’t sold as open-box, and it’s not what I paid for.I reported the issue right away with photos and videos, but the response has been slow and lacking urgency, despite explaining that I need the laptop for important upcoming work commitments.This experience has caused unnecessary stress and disruption. If you’re relying on timely, professional service—especially for business use—I’d be cautious.
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