ubagroup.com

1.1
1.1 Based on 20 reviews

...

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Jacinta C.
Bye UBA

Absolutely horrible here in Lagos. Network is ALWAYS down. As much money as you see in the bank they never have money if you're at the teller to withdraw, better yet never at the ATM either I wish i was exaggerating. UBA are always so extremely slow though there is barely anyone inside the bank, as I write this I've been inside for two hours waiting on my money, the hold up now? Lack of paper, that's right no A4 paper seriously. Though we banked for how long we still have to use nin verification phone number which loves to be down too. Staff doesn't know the most basic of questions. In one city I had to inform the bank manager that her bank accepts international cards, she had no idea yet she manages? Banking here makes me feel stupid because of all their incompetence. I'm done. Im going to Wema at least their ATM never lacks no matter what city I'm in. UBA causes way to much stress and it's not worth it.

1
Date of experience: Nov 05, 2024

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