This bank is incredibly frustrating. I recently opened an account at a local branch, and there is always a long queue extending outside in the blazing sun. Some of the staff seem lost and quite unprofessional. I can't believe that in 2025, this outdated bank operates slower than a snail. Time is valuable, yet this bank shows no respect for their customers' time, acting as if they are doing us a favor. It's disheartening. Unfortunately, I've locked my funds in this account during the setup. Getting a bank card is taking an eternity, while their competitors can produce the same card in under two minutes. This is now my third day trying to get assistance. It's truly disappointing.
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