My husband and I also have funds invested in Ubank. They changed their rules to obtain their higher interest rate from depositing $500 per month, to $1.00 per month. Unfortunately, we did not read the fine print, and while continued to deposit $500 a month it went into the 'wrong' account, therefore we lost a large amount of interest since last October. Customer service is useless, we have both lodged complaints however can't see them replacing the almost $9000 of interest we have lost. We will be moving our funds to another institution as there are many now offering high interest without these petty limitations.
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