ubank.com.au

1.4
1.4 Based on 121 reviews

At ubank, we’re on a mission to help you be more successful with money. Think of us as your daily money companion. One that gives you the ability to see your money in one place, with smart features and real-time insights designed to help you get ahead....

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Linda Jones
My husband and I also have funds invested in Ubank. They changed their rules to obtain their higher

My husband and I also have funds invested in Ubank. They changed their rules to obtain their higher interest rate from depositing $500 per month, to $1.00 per month. Unfortunately, we did not read the fine print, and while continued to deposit $500 a month it went into the 'wrong' account, therefore we lost a large amount of interest since last October. Customer service is useless, we have both lodged complaints however can't see them replacing the almost $9000 of interest we have lost. We will be moving our funds to another institution as there are many now offering high interest without these petty limitations.

1
Date of experience: Mar 18, 2026

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Business Details

  • At ubank, we’re on a mission to help you be more successful with money. Think of us as your daily money companion. One that gives you the ability to see your money in one place, with smart features and real-time insights designed to help you get ahead.

  • email customersupportubank@ubank.com.au
  • language https://ubank.com.au

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