I live at home with a disability which often requires last minute grocery shopping last minute . I made a decent size order which was split in to 3 drivers … 2 turned up absolutely fine while I ticked off the items I received so I knew what the third driver would be holding .
He then proceeds to ring me asking for my pin over the phone to which i declined as I hadn’t received my whole order yet.
He cursed and hung up on me then cancelled my order keeping my items for themselves … I was charged for items i never received and I was unable to request a refund as it was showing as cancelled . I have all evidence and screen shots BUT uber eats are refusing to help as apparently I have too many disputes on my account . This is disgraceful as your money is your money and if you want to claim back faulty/ missing items they will penalise you about this further down the line .
Disgusting and the lack of communication and empathy is blowing my mind . Uber eats has lost a loyal customer
Claim your business profile now and gain access to all features and respond to customer reviews.
See related links to what you are looking for.