Order at 7.15pm, an hour later no food and it hasn't even been picked up yet! The delivery person went to the restaurant and then left and went elsewhere without even picking up our order. I tried to contact the delivery person, no response. Spoke to somebody at Uber Eats who said they are sorry for the inconvenience and that my order is waiting to be picked up, meaning it is waiting and going cold.
Terrible customer service and terrible communication.
Better of using Just Eat or Deliveroo.
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