Terrible: place an order that they can't fulfil and it'll keep re-assigning your order to new drivers for hours on end, even after the store has closed.
This happened to me and I raised a support ticket but the staff simply closed the ticket without asking if it was OK. I re-opened the ticket four times requesting the opening of a formal complaint instead and the "agents" (most likely AI) simply sent the same templated responses on repeat. In the end, they closed the ticket chain in a way that wouldn't let me request further support, all while ignoring my demands to raise any form of formal complaint.
No grasp at all of what constitutes adequate customer service... Really shoddy.
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